PRIVACY POLICY

This Privacy Policy applies to the websites/platforms/mobile applications and any interactive channels of Best of Blues and Rock where it appears.

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Best of Blues and Rock is committed to protecting the personal data and information shared by users, as described below.

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This policy outlines how we handle personal information collected both online and offline. This includes our websites and applications, as well as interactions by phone or email that you may have with us.

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Our Privacy Policy was designed with you in mind. How the policy applies to you depends on how you interact with us. For example: When you browse our websites, we use cookies to personalize your experience and aim to provide a seamless journey.

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Below, we explain in detail how your choices and rights are handled in each scenario.

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We encourage you to read it carefully. Scroll down to read the full policy.

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What Information We Collect and Where We Get It From

We collect and store different types of information about you when you contact us and use our websites, platforms, apps, and social media. We collect information from and about you.

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Contact information: When you contact us, we collect your contact details such as your name, address, ZIP code, email, and phone number.

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Information you post: We collect information you post in a public space on our site or on a third-party social media site.

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Demographic information: We may collect data such as your age range, race, or gender, or details about events you enjoy.

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Accessibility information: We may collect information about your health needs if you require accessibility support to attend events.

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Secure information: We may collect personal data related to incidents and accidents at event venues. This may include CCTV footage, security camera video, photos, and personal information relevant to any incidents/injuries that may have occurred.

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Other information: We may collect data about your browser and device, IP address, location, referring website, exit website, and how you use or don’t use our site/platform/mobile app. We may collect this using technologies such as GPS and Wi-Fi.

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How We Collect Information

We collect information in different ways:

• Directly from you: For example, if you sign up for a promotion or post a comment on our websites or contact us with a question.

• Passively: We use tracking tools such as browser cookies and tracking technologies solely for data analysis and reporting (Analytics).

• From third parties: If you use a social media feature on our site/platform/app or post on a social media platform, that site may provide us with some information about you.

 

How and Why We Use Your Information

We collect and use your information for various reasons; to provide you with services and products, share news, generate marketing statistics, and comply with legal and regulatory requirements.

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We use your information as disclosed and described here:

• To provide services you requested.

• To respond to requests or inquiries: For example, we may use your information to confirm your contact submission. You may also provide your friend’s details through our referral service to tell them about our site or send them materials (e.g., if they are an artist). We will only use your friend’s data to fulfill your request. Your friend can contact us at contato@bestofbluesandrock.com.br to request data removal.

• To improve our services: We may use your information to personalize your experience with us. This includes displaying content based on your preferences and improving our site/platform/mobile app and services. We may also combine your information with third-party data.

• For security purposes: To protect our business, event venues, customers, and digital platforms — including identifying and/or preventing unlawful behavior.

• For marketing purposes: For example, to send promotional information or updates about new features or products — whether ours or from third parties we believe may interest you. If you message us on our website, you may be added to our newsletter list. We may also use push notifications and location data in our apps to send event alerts.

• As permitted by law or for notification purposes: We retain your information as long as necessary or relevant. We also retain data to resolve disputes, enforce agreements, and/or meet legal obligations.

 

Who We Share Your Data With and Why

• With third-party service providers: Such as IT infrastructure support or sales and service providers.

• With our business partners: Including third parties organizing events (artists, promoters, teams), event sponsors, or venues. This may also include advertisers who may collect data when you interact with our platforms. Partners use this data per their privacy policies, which may include marketing communications.

• With third parties for legal reasons: To comply with legal obligations or protect our rights. For example, we may share data to respond to a court order, subpoena, government request, or fraud investigation.

• With successors: If part of our business is sold, we may share customer lists as part of that transaction.

• For other reasons not described here: We will notify you before doing so.

 

Your Choices and Rights

You have choices regarding how we use your information, including:

• Opting out of marketing communications: Follow the unsubscribe instructions in our marketing emails.

• Modifying your information: To update or delete data submitted via our website’s contact form, email us. We will make changes as soon as possible. Some data may remain in backup files. If we can't comply, we will explain why.

 

In accordance with applicable regulations on personal data processing, Best of Blues and Rock respects and guarantees the following user rights:

i) confirmation of data processing;
ii) access to data;
iii) correction of incomplete, inaccurate, or outdated data;
iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
v) data portability to another service/product provider upon user request;
vi) deletion of data processed with user consent;
vii) information about public or private entities with which we’ve shared your data;
viii) information about the option to deny consent and its consequences;
ix) revocation of consent.

 

To manage your registration information or request deletion, email: contato@bestofbluesandrock.com.br

 

Keeping Your Information Safe

We take steps to protect your information and securely delete it when no longer needed.

• We use industry-standard security methods to encrypt and anonymize collected data.

• We prevent unauthorized access to our systems.

• Access to stored data is limited to pre-authorized individuals.

• Those who handle this data must maintain absolute confidentiality. Breach of confidentiality may lead to civil liability under Brazilian law. In these cases, data processing is authorized under Article 7, Section I of Brazil’s General Data Protection Law (LGPD) – Law No. 13.709/2018.

 

Data Storage and External Links

• We store data both in Brazil and abroad.

• This site is subject to Brazilian law.

• We may link to third-party sites or services we do not control. When clicking those links, you are taken to websites with their own privacy policies. We are not responsible for these external practices.

 

Our databases follow market-standard practices and legal requirements to protect your privacy, in accordance with Decree No. 8.771/2016, including:

• Encryption and anonymization of collected data;

• Protection against unauthorized access;

• Restricted access to authorized personnel;

• Commitment to confidentiality by all with access to personal data.

 

Contact Us

If you have any questions about this Policy or any privacy concerns, or would like to provide feedback, email: contato@bestofbluesandrock.com.br

 

Policy Updates

We may occasionally update our privacy practices. We will notify you of any material changes to this policy, as required by law. We will also post the updated version on our website. Please check our site regularly for updates.

 

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